Shipping & Returns

 

Returns Policy

 

Inspect your items upon receipt. Unless due to an error on our part, all sales are final. This is due to the nature of "Boutique" stores. Due to the fact that we only order minimal quantities, sales are first come first served in order to provide customers with the uniqueness they desire from our boutique. In an event of our error or a manufacturer's defective item, you may return most new, unopened items with original tags still in tact within 7 days of delivery for a full refund (must be postmarked within this time period). We'll also pay the return shipping costs (most economic method) ONLY  IFthe return is a result of our error (you received an incorrect or defective item). Damaged packages or broken merchandise must be claimed through shipper.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

Inspect your purchase immediately upon receipt. If you need to return an item, please Contact Us immediately upon discovery, with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

Shipping

 

We can ship to virtually any address in the Continental United States of America.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We offer two different shipping options which are calculated on your merchandise total before applicable taxes: $9.99 flat-rate for orders under $75.00 (before taxes and after discounts), and free standard shipping for all orders $75.00 and over (before taxes and after discounts), so fill up that shopping cart! Keep in mind that your shipping is calculated off of your discounted subtotal (total AFTER sale items have been reduced and coupon codes have been applied!) and does not include tax.

All packages will be shipped standard shipping, however faster methods may be used at specific carrier pricing.